FAQs

FAQs2024-04-24T02:36:51+00:00
What is included in the MapSOC1 service?2024-04-24T00:52:43+00:00

MapSOC1’s deliverables cover the complete SOC1 review for up to a full 12-month fiscal year. This includes detailed documentation of SOC1 reports for periods provided by you, such as from January to March and April to September, as well as any necessary Bridge Letters up to December 31.

Does the price include documenting the sub-service provider(s) mentioned in a SOC1 Type2 report?2024-04-24T00:53:56+00:00

The fixed price of MapSOC1 covers the primary SOC1 documentation, excluding sub-service providers ‘carved out’ from the main SOC1. Separate, detailed documentation and mapping for any sub-service provider’s SOC1, like AWS in the case of hosted ERP systems, is available for an additional fee.

What is data is needed to complete the SOC1 mapping?2024-04-24T00:54:54+00:00

For a thorough SOC1 Type2 mapping, we require the SOC1 Type2 report(s) for the relevant period, your internal control listings or risk matrix, and any bridge letters from service providers. MapSOC1 will use this data to prepare the SOC1 mapping, ready for your review.

What is the service level agreement to deliver the SOC1 Type2 mapping?2024-04-24T00:55:57+00:00

MapSOC1 guarantees a standard delivery within 10 business days from receiving the required documents. Expedited 5-business-day delivery is available for an additional fee. For instance, documents received on March 1st will result in a completed SOC1 mapping by March 15th.

When do I need two SOC1 Type2 reports for the same service provider?2024-04-24T00:56:50+00:00

Two SOC1 Type2 reports from a single service provider are necessary when one report does not cover the full fiscal year. For instance, if ADP issues semi-annual SOC1 Type2 reports, you would need both to cover your fiscal year comprehensively.

When do I need a bridge letter from the service provider?2024-04-24T00:57:35+00:00

A bridge letter is required for the period between the SOC1 Type2 report’s audit date and your fiscal year-end, ensuring that all activities are accounted for up to the date of the external auditors’ sign-off.

Why do auditors need a bridge letter after the December 31 date (my fiscal year-end)?2024-04-24T00:58:23+00:00

Post fiscal year-end bridge letters are required to disclose any significant events that may have occurred before the auditors sign their opinion, known as subsequent events.

How often is does the SOC1 Type2 report need to be documented?2024-04-24T00:59:07+00:00

The SOC1 Type2 report documentation is an annual requirement to ensure up-to-date compliance and control mapping.

What systems does MapSOC1 cover?2024-04-24T01:00:18+00:00

MapSOC1 is capable of mapping all systems that are accompanied by a SOC1 Type2 report, ensuring comprehensive audit support.

What is the difference between the Pro and Premium packages?2024-04-24T01:00:59+00:00

The Pro package includes SOC1 Type2 report mapping and a bridge letter for a fiscal year, while the Premium package covers two SOC1 Type2 reports and a bridge letter for the same period, catering to systems with semi-annual reports like ADP.

How do I know if I need the Pro or Premium package?2024-04-24T01:01:37+00:00

The Pro package is suitable if your service provider’s SOC1 Type2 report spans at least nine months of your fiscal year. The Premium package is required when you have semi-annual SOC1 reports, necessitating additional documentation.

When are SOC1 Type2 reports available?2024-04-24T01:02:12+00:00

Typically, SOC1 Type2 reports are available two months post the audit period end. Please confirm the availability with your service provider.

When are bridge letters available?2024-04-24T01:02:46+00:00

The availability of bridge letters varies by service provider. For a December 31 year-end, they are usually available in January. Consult with your service provider for precise timings.

When should I request the SOC1 Type2 report from the service provider?2024-04-24T01:03:22+00:00

Request the SOC1 Type2 report ahead of time, preferably in November, to ensure you can address any control gaps well before year-end.

What if the service provider doesn’t have a bridge letter?2024-04-24T01:03:59+00:00

Absent a bridge letter, additional steps may include inquiring with the service provider about changes or assessing the materiality of the gap period to ensure control effectiveness.

Can MapSOC1 request the SOC1 report for me?2024-04-24T01:04:37+00:00

Your service provider recognizes you as the primary customer and typically only give the SOC1 report to you.

Can MapSOC1 get the bridge letter for me?2024-04-24T01:05:15+00:00

Since you are the main customer, your service provider typically only gives the bridge letter to you.

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